Borough of Barnsley Swimming Club
To All Members
As members of the swimming club, we are all too aware that from time to time you will need to raise a question, concern, criticism or complaint. We acknowledge that the club is not perfect and there are times where things need to be said. We have a mechanism for you to do this via our web site www.bobsc.co.uk where you may select suggestions from the left-hand menu and select which area of the club you wish to address your concerns to, alternatively, you may e-mail the secretary directly at secretary@bobsc.co.uk.
We are aware that many people have the personal telephone numbers of our coaching staff and we would request that no telephone calls be made or texts sent regarding concerns, criticisms or complaints in this manner as this is not considered good practice. The appropriate way to deal with such situations is to address your issues via e-mail as stated above in order that we may deal with the problem in a constructive manner and respond to your queries.
On Behalf of the B.O.B.S.C. Committee.
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